The Consumer’s Association of Canada has issued a consumer alert for discount air carrier NewLeaf Travel and Flair Airlines.
The alert said Canadians have been forced to deal with arbitrary cancellations and alterations to flight dates and times on thousands of tickets purchased through NewLeaf on flights operated by Flair.
The association urged those buying NewLeaf tickets to have an alternate plan to reach their destination or to return home. The alert also suggested to consumers to think before they buy airline tickets with NewLeaf because the savings offered by the airlines may not be worth the risk of being stranded.
A NewLeaf spokesperson calls the alert an opinion noting they have successfully transported more than 150 thousand passengers across the country.
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