A recall for the Rock Solo Karaoke Microphone & Speaker sold at Walmart Canada has been issued as there is a reported burn hazard.
The recalled products were sold in black and rose gold colours, and come with a USB-Micro USB charging cable and Micro USB – Auxiliary cable. The brand name Rock Solo Tzumi can be found on the microphone.
The products can overheat which could result in smoking, burning, melting and possible explosion of the product. This poses burn and injury hazards or possible property damage. (sample pictured below)
As of January 29, 2018, Wal-Mart Canada Corp. has received three reported incidents in Canada. One reported incident of the product exploding and causing property damage and two reported incidents of the product overheating and melting. Wal-Mart Canada Corp. has not received any reports of injuries related to the use of these products in Canada.
Approximately 70,000 units of the affected products were sold in Canada from November 2017 to January 2018.
Consumers should immediately stop using the product and return the product along with any available product packaging to their nearest Walmart Canada store for a full refund.
For more information, consumers may contact Wal-Mart Canada Corp. by telephone toll-free at 1-800-328-0802, Monday to Sunday, from 8:00 a.m. to 10:30 p.m. EST.
Additionally, consumers may contact Tzumi® consumer support by telephone at 1-646-351-1960, Monday through Thursday from 9:00 am until 6:00 pm EST, and Friday from 9:00 am until 4:00 pm EST, or by email. Consumers can also visit the Tzumi® support website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. For the full report, please visit the Health Canada website here: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/65952r-eng.php
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